Plum Seeds Rewards Program

Earn 1 Plum Seeds for every $1 you spend

Spend $1 less for every 100 Plum Seeds used

*Only applicable to non-discounted items.

The more Plum Seeds you get, the bigger your discount!

Earning Plum Seeds

For every dollar you spend with Plum you will be rewarded with Plum Seeds after successful delivery. You can still earn Plum Seeds when applying Plum Seeds at check out.

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Using Plum Seeds

On the Confirm Order page, you will see how many Plum Seeds you have and the equivalent amount of cash. You may fill in how many Plum Seeds you wanna use for paying this order.

FREQUENTLY ASKED QUESTIONS

How do I earn Plum Seeds?

For every US$1 you spend on fully-paid, non-discounted items, you will earn 1 Plum Seed. Plum Seeds will appear in your account once your meal has been delivered.

How do I redeem Plum Seeds?

You can enter your desired amount of Plum Seeds to be redeemed as cash for your Plum order on the “Confirm Order” page. The monetary equivalent of the amount of Plum Seeds you entered will be calculated automatically for you and deducted upon checkout. You may pay the remaining amount by credit card / Apple pay / Google pay.

How do I check the amount of Plum Seeds I’ve earned?

You can see the amount of Plum Seeds you’ve earned at the Main Menu.

What is a non-discounted order?

Non-discounted orders are orders made without using a discount promo code.

Can I use promo codes with Plum Seeds in an order?

Yes, you can use promo codes along with Plum Seeds. However, you won’t be able to earn any Plum Seeds for this order.

Do I have to sign up to earn Plum Seeds?

No sign-up or registration needed, all Plum users can earn Plum Seeds.

Can I earn and use Plum Seeds when I order Plum outside of the States?

Yes. Plum is everywhere in Singapore & Hong Kong, order with us to try some of the best food in town. However, Plum Seeds are non-exchangeable across countries, i.e. Plum Seeds earned from a country/region can only used in the respective country/region.

Is there a cap on the amount of Plum Seeds I can accumulate?

The maximum amount of Plum Seeds to be stored in each Plum personal account is 30,000. If you have reached the maximum amount, Plum Seeds that you earn later will not be added into your account and we will not be able to add those Plum Seeds back into your account afterwards.

If my lunch order is refunded, can I get back the Plum Seeds I used in my order?

Yes. The Plum Seeds you used for paying the refunded meal will go back into your account.

Is there an Expiration date for Plum Seeds?

All Plum Seeds will be expired 90 days after your last successfully delivered order. The expiration date of your Plum Seeds will be extended every time you order from Plum.

TERMS AND CONDITIONS

1.    “Plum Seeds” are points that are awarded to you and accumulated in your Plum account until expiry. Plum Seeds are awarded on every successfully delivered Plum order to the user who placed the order.

2.    Except otherwise stated, every 100 Plum Seeds may be used to offset 1 Hong Kong Dollar (HK$1.00) of the total order price. Plum Seeds earned are not transferable to other countries.

3.    Plum Seeds may also be earned via the following methods:

       (a) refunds from previous orders; or

       (b) earnings through any means authorized by Plum at its sole discretion.

The amount of Plum Seeds received may vary with each order at the sole discretion of Plum.

4.    Plum Seeds are only applicable to orders made using the Plum app.

5.    All Plum Seeds will expire 90 days from the user’s last order date whereby the meal is successfully delivered. The expiry date of your Plum Seeds will be renewed every time you order from Plum.

6.    Plum Seeds are neither transferable nor redeemable for cash.

7.    Any Plum Seeds accumulated will be cancelled when your user account is terminated.

8.    Plum reserves the right to terminate or vary the terms of Plum Seeds at its sole discretion. In the event of any dispute, our decision shall be final and conclusive.